Dental Health Associates - East Clinic
49 N Walbridge Ave, Madison, Wisconsin, 53714
This clinic has a long-standing reputation, but recent feedback shows a decline in satisfaction. While many long-term patients appreciate the expertise of the dentists, there are frequent complaints about high staff turnover and poor communication. Some patients feel like just a number, and there is frustration regarding rigid scheduling policies.
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✓ What Works Well
- Long-term trust with specific dentists
- Thorough cleanings
- Convenient location
✗ Areas to Improve
- High staff turnover
- Poor communication regarding policies
- Feeling rushed during appointments
- Why are there so many substitute hygienists?
- Can I switch back to my preferred clinic location?
Used to love it, but the constant changes are frustrating.
The dentists are great, but the front desk needs to be more people-focused.
Felt judged rather than cared for.
- Category Health & Medical
- City Madison
- State Wisconsin
- Postcode 53714
- Country United States
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