Dental Health Associates - Sun Prairie Clinic
5002 Amcenter Dr, Suite 100, Madison, Wisconsin, 53718
This clinic is widely recognized for its efficient and professional dental care, with many patients highlighting the skill of the hygienists. While many find the staff kind and the environment comfortable, there is a notable divide in experiences regarding pediatric care and billing transparency. Some families have reported feeling frustrated by rigid policies and perceived upselling. Despite these issues, the majority of adult patients report a positive, stress-free experience.
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Ask for a clear breakdown of your treatment plan and insurance coverage before starting any procedure to avoid surprise bills.
✓ What Works Well
- Efficient check-in and appointment scheduling
- Highly skilled and gentle hygienists
- Modern, clean, and spacious facility
✗ Areas to Improve
- Inconsistent experiences with pediatric care
- Billing and insurance policy confusion
- Some reports of aggressive upselling
- Do they accept new patients on short notice?
- Why are there separate appointments for exams and cleanings?
The hygienists are the highlight of the practice.
The office is very accommodating for emergency dental pain.
Communication regarding policy changes could be improved.
- Category Health & Medical
- City Madison
- State Wisconsin
- Postcode 53718
- Country United States
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