Dental Health Associates - Verona
75 Lee Hwy, Verona, Virginia, 24482
Patients generally appreciate the modern, clean facility and the efficiency of the staff. Many highlight the painless procedures and the kindness of the dentists, particularly Dr. Bernard and Dr. Soto. However, there is a recurring theme of frustration regarding billing transparency and occasional communication breakdowns with the front office. While most find the care top-tier, a subset of patients feels the practice is overly focused on revenue.
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✓ What Works Well
- Modern, clean, and bright facility
- Painless procedures and gentle hygienists
- Quick emergency appointment availability
✗ Areas to Improve
- Billing and insurance transparency issues
- Inconsistent front office communication
- Some reports of rude or dismissive staff
- Why did the treatment plan cost change?
- Do they accept my specific insurance level?
Dr. Bernard is great with local sedation and dad jokes.
The office is efficient, but the billing department needs work.
Great for those with dental anxiety.
- Category Health & Medical
- City Verona
- State Virginia
- Postcode 24482
- Country United States
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