Dental One Associates of Westminster
412 Malcolm Dr, Ste 100, Westminster, Maryland, 21157
Patients are divided; many love the clinical care provided by specific dentists like Dr. Knight, but there is a significant volume of complaints regarding administrative and billing practices. The clinical team is often described as professional and thorough, while the front office is frequently cited for poor communication and scheduling issues. It is a classic case of great medical work hampered by poor office management.
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Confirm your appointment the day before and keep your own records of all billing statements.
✓ What Works Well
- High-quality clinical work
- Friendly hygienists
- Modern facility
✗ Areas to Improve
- Frequent appointment cancellations
- Poor billing communication
- Difficult to reach office staff
- Why was my appointment canceled?
- Can I speak to a manager about this bill?
Dentists are great, but the front desk is a nightmare
Scheduling is very difficult
Excellent clinical results
- Category Health & Medical
- City Westminster
- State Maryland
- Postcode 21157
- Country United States
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