Dental Serenity - Washington DC
1145 19th St NW, #800, Washington, District of Columbia, 20036
Dental Serenity is generally well-regarded for its professional and friendly care, with many patients praising the doctors' expertise and the welcoming office environment. However, there are consistent reports of administrative issues, particularly with scheduling, billing, and staff turnover since the practice was acquired. It is a popular practice, but patients should be prepared for potential administrative frustrations.
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If you have trouble with scheduling, try calling early in the morning.
✓ What Works Well
- Professional and friendly care
- Welcoming office environment
- Expert dental services
✗ Areas to Improve
- Scheduling and billing issues
- High staff turnover
- Administrative disorganization
- Why was my appointment moved?
- How do I handle billing issues?
Dr. Ross is great, but the office is not the same.
Billing can be a bit of a headache.
Great care, but the administrative side needs work.
- Category Health & Medical
- City Washington
- State District of Columbia
- Postcode 20036
- Country United States
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