1696 Massachusetts Ave, Cambridge, Massachusetts, 02138
This practice has a loyal following, with many patients praising the skilled and compassionate dentists. However, there is a significant number of negative reviews focusing on aggressive upselling, billing errors, and poor administrative communication. While the clinical work is often described as high quality, the business practices have left some patients feeling exploited.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a second opinion if you are suddenly diagnosed with a large number of cavities.
✓ What Works Well
✗ Areas to Improve
Clinical care is great, but billing is a headache
Patients feel pressured into expensive treatments
Consistency in care is appreciated by long-term patients