DentalWorks Cary Crossroads
226 Crossroads Blvd, Cary, North Carolina, 27518
DentalWorks in Cary Crossroads is a long-standing practice that many patients have visited for years. The clinical staff, especially the hygienists, receive high marks for being professional and thorough. However, the front office and billing department are frequent sources of frustration, with reports of poor communication and surprise bills. It is a reliable clinical choice, but patients should be vigilant about their billing statements.
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Always ask for an itemized bill before leaving the office to avoid surprise charges later.
✓ What Works Well
- Professional and thorough hygienists
- Convenient location
- Long-term patient loyalty
✗ Areas to Improve
- Billing and insurance communication issues
- Front office can be difficult to reach
- Occasional surprise charges
- Why am I receiving a bill for a past visit?
- Is the office in-network with my insurance?
The clinical care is great, but the billing is a headache.
I've been coming here for 20 years for a reason.
Be sure to verify your insurance coverage before every visit.
- Category Health & Medical
- City Cary
- State North Carolina
- Postcode 27518
- Country United States
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