DentalWorks Jacksonville
50 Office Park Dr, Jacksonville, North Carolina, 28546
DentalWorks Jacksonville has a polarized reputation. Many long-term patients praise the clinical staff and Dr. Ybanez for their care and consistency. However, there is a significant volume of negative feedback regarding billing transparency, aggressive sales tactics, and poor communication from the front office, leading to frustration for many patients.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always verify coverage for X-rays and specific procedures before sitting in the chair to avoid surprise fees.
✓ What Works Well
- Dr. Ybanez is highly regarded
- Friendly and caring clinical staff
- Calming office atmosphere
✗ Areas to Improve
- Frequent billing surprises
- Aggressive sales for non-covered services
- Poor front desk communication
- Why was I charged for this service?
- Do you accept cash payments?
The doctor is very jolly and kind.
Billing department is a major headache.
They push for extra services too much.
- Category Health & Medical
- City Jacksonville
- State North Carolina
- Postcode 28546
- Country United States
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