DentalWorks Memphis Austin Peay
3890 Austin Peay Hwy, Memphis, Tennessee, 38128
This office has a very polarized reputation. Many patients praise the staff for being friendly, professional, and caring, especially with anxious patients. However, there are frequent and serious complaints about billing errors, rude front desk staff, and poor communication. The experience seems to vary greatly, with some patients feeling well-cared for and others feeling frustrated and dismissed.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Friendly and caring clinical staff
- Good care for anxious patients
- Clean and professional office
✗ Areas to Improve
- Rude and unprofessional front desk
- Aggressive billing and communication issues
- Inconsistent care
- Why was I charged this fee?
- How do I resolve this billing issue?
The clinical staff is great, but the front desk needs training.
I felt disrespected by the office manager.
Great care, but the policies are too strict.
- Category Health & Medical
- City Memphis
- State Tennessee
- Postcode 38128
- Country United States
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