DentalWorks Memphis - Park Avenue
5180 Park Ave, Suite 210, Memphis, Tennessee, 38119
Patients appreciate the clinical care provided by Dr. Dietz, often highlighting his gentle approach. However, the office faces recurring criticism regarding administrative staff behavior and billing disputes. While the dental work is viewed as top-notch, the front-office experience is a major source of friction.
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Always verify your insurance coverage directly with your provider before your appointment to avoid surprise bills.
✓ What Works Well
- Dr. Dietz is highly skilled and gentle
- Fast service for routine cleanings
- Comfortable environment for nervous patients
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Confusing and aggressive billing practices
- Difficulty getting straight answers on insurance coverage
- Why was I charged for a cleaning that insurance should cover?
- Is the office currently accepting new patients?
Dr. Dietz is the best, but the front desk needs a total overhaul.
Billing is a nightmare; keep your own records.
Great clinical results, but the admin side is frustrating.
- Category Health & Medical
- City Memphis
- State Tennessee
- Postcode 38119
- Country United States
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