DentalWorks & Orthodontics Allen Park
3201 Fairlane Dr, Allen Park, Michigan, 48101
This practice has a very divided reputation. Many patients love the clinical care and the friendly hygienists, often citing Dr. Hawley as a standout. However, there are frequent, serious complaints regarding administrative incompetence, billing errors, and poor communication. It seems to be a practice where the clinical work is solid, but the business side is struggling significantly.
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Always keep your own records of payments and insurance explanations to catch billing errors early.
✓ What Works Well
- Excellent clinical care
- Friendly hygienists
- Good emergency response
✗ Areas to Improve
- Poor administrative communication
- Billing errors
- Scheduling nightmares
- Why is it so hard to get an appointment?
- Are the billing issues resolved?
- Is the orthodontist available?
The dentist is great, but the front office is a disaster.
I love my hygienist, but I'm tired of the billing surprises.
Great clinical work, but the admin side needs a total overhaul.
- Category Health & Medical
- City Allen Park
- State Michigan
- Postcode 48101
- Country United States
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