130 S Franklin St, empty, Chicago, Illinois, 60606
This practice has a very polarized reputation. While some patients have had great experiences with specific dentists, there is a high volume of complaints regarding billing errors, aggressive upselling, and poor administrative communication. Many patients feel the office is disorganized and profit-focused rather than patient-focused.
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✓ What Works Well
✗ Areas to Improve
Patients often feel like a number in a corporate machine.
The billing department is frequently cited as a major pain point.
Some patients report feeling pressured into unnecessary procedures.