DentalWorks & Orthodontics Crystal Lake
1145 S Illinois Rte 31, Suite J, Crystal Lake, Illinois, 60014
DentalWorks & Orthodontics in Crystal Lake has a mixed reputation. While some patients appreciate the dental work, many have reported significant issues with billing, communication, and staff professionalism. The call center is frequently cited as a point of frustration.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Avoid the call center if possible and try to speak directly with the office staff.
✓ What Works Well
- Some patients like the dental work
- Convenient location
✗ Areas to Improve
- Billing department issues
- Poor communication
- Unprofessional staff
- Why is my bill incorrect?
- How do I reach the office directly?
The billing department is terrible.
The call center is a joke.
The dentist is good, but the staff is awful.
- Category Health & Medical
- City Crystal Lake
- State Illinois
- Postcode 60014
- Country United States
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