DentalWorks & Orthodontics Plainfield
12720 S Rte 59, Plainfield, Illinois, 60585
This practice receives a polarized response. Many patients love the clinical staff and find the dentists to be professional and caring. On the other hand, there is a significant volume of complaints regarding billing, scheduling, and front-desk communication. It seems like a hit-or-miss experience where the clinical quality is often overshadowed by administrative chaos.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep copies of all your receipts and insurance EOBs; you may need them to dispute billing errors later.
✓ What Works Well
- Friendly and professional clinical staff
- Good with nervous patients
- Convenient location
✗ Areas to Improve
- Frequent billing errors and collection threats
- Poor communication and scheduling issues
- Rude front desk staff
- Why am I being sent to collections for a paid bill?
- Why was my appointment canceled without notice?
Clinical staff is great
Billing is a nightmare
Front desk needs training
- Category Health & Medical
- City Plainfield
- State Illinois
- Postcode 60585
- Country United States
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