DentalWorks & Orthodontics Secor Square
3504 Secor Rd, Suite 330, Toledo, Ohio, 43606
This office has a lot of frustrated patients lately. While some people have had great experiences with the doctors, the administrative side is a total disaster. People are constantly complaining about billing errors, unreturned calls, and appointments being moved without notice. It is a shame because the clinical staff seems to be trying their best.
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Keep your own detailed records of every payment and insurance claim, as the office system seems prone to errors.
✓ What Works Well
- Friendly clinical staff
- Gentle dentists
- Clean office
✗ Areas to Improve
- Major billing issues
- Poor communication
- Frequent appointment cancellations
- Why am I being billed for this?
- Why was my appointment moved?
- Can I talk to a manager?
Great doctors, terrible office management
Billing is a nightmare
Hard to get a human on the phone
- Category Health & Medical
- City Toledo
- State Ohio
- Postcode 43606
- Country United States
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