DentFirst Dental Care McDonough
1391 GA-20, McDonough, Georgia, 30253
Patients frequently commend the clinical staff for being thorough, gentle, and informative, with many highlighting specific hygienists who make the experience comfortable. However, there are recurring complaints about administrative issues, including billing errors, unresponsiveness, and long wait times for appointments. While the clinical care is generally well-regarded, the administrative side of the practice is a significant source of frustration for many.
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Always double-check your billing statement before leaving the office and keep a copy of all receipts.
✓ What Works Well
- Thorough and gentle cleanings
- Informative and professional clinical staff
- Welcoming office environment
✗ Areas to Improve
- Billing errors and refund delays
- Long wait times for appointments
- Inconsistent administrative communication
- Why was I overcharged?
- How do I get a refund for an overpayment?
- Why is it so hard to get an appointment?
Great hygienists, but the billing is a mess.
They are professional, but the front office needs help.
I love my hygienist, but I'm tired of the billing issues.
- Category Health & Medical
- City McDonough
- State Georgia
- Postcode 30253
- Country United States
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