Dentistry at Cotswold
4425 Randolph Rd, Suite 100, Charlotte, North Carolina, 28211
This practice receives high marks for its friendly staff and the quality of dental work. Many patients feel like family and appreciate the thorough explanations provided. The biggest pain point is the automated phone system, which many find frustrating and impersonal, leading to communication breakdowns.
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If you need to reach them, try emailing or using their online portal instead of calling.
✓ What Works Well
- Friendly and professional staff
- Thorough dental explanations
- Beautiful office
✗ Areas to Improve
- Frustrating automated phone system
- Inconsistent communication
- Confusing signage
- Can I speak to a real person?
- Why is the sign different from the name?
The staff is great, but the phone system is a nightmare.
Dr. K is a master of his craft.
Great care, but hard to reach.
- Category Health & Medical
- City Charlotte
- State North Carolina
- Postcode 28211
- Country United States
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