Dentistry at The Heights Affiliated with The Smilist Dental
142 Joralemon St, # 12C, Brooklyn, New York, 11201
Dentistry at The Heights has a very polarized reputation. Many patients praise the clinical team, especially Dr. Wismer and Dr. Trotter, for their professionalism and gentle care. However, there are significant and recurring complaints about aggressive upselling, billing transparency issues, and poor administrative communication. It is a practice where patients should be very cautious and verify all costs upfront.
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Always get a written treatment plan and verify insurance coverage directly with your provider before starting any major work.
✓ What Works Well
- Professional and gentle dentists
- Modern office environment
- Same-day crown services
✗ Areas to Improve
- Aggressive upselling
- Billing transparency issues
- Poor administrative communication
- Are these procedures necessary?
- Why is the billing so confusing?
Dr. Wismer is amazing
Staff is friendly but business practices are questionable
Mixed results on insurance handling
- Category Health & Medical
- City Brooklyn
- State New York
- Postcode 11201
- Country United States
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