Dentistry for Children of West Essex
412 Pleasant Valley Way, 2nd Floor, West Orange, New Jersey, 07052
This practice receives high marks for its clinical care, with many parents noting how gentle and patient the dentists are with children. However, the office is plagued by significant administrative issues, including scheduling errors, billing disputes, and rude front-desk interactions. While the doctors are loved, the front-office management is a major pain point for many families.
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Always keep your own records of payments and insurance EOBs, as the front desk has been known to have tracking issues.
✓ What Works Well
- Excellent with nervous children
- Pain-free dental procedures
- Fun and engaging environment for kids
✗ Areas to Improve
- Frequent scheduling and billing errors
- Rude and dismissive front desk staff
- Long wait times
- Why was I double-charged for a routine visit?
- How do I get my child's records transferred?
The dentists are great, but the front office is a nightmare.
My kids actually look forward to their appointments.
Billing transparency is severely lacking.
- Category Health & Medical
- City West Orange
- State New Jersey
- Postcode 07052
- Country United States
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