Dentistry of the Carolinas - Kannapolis
Health & Medical · Family Dentistry

Dentistry of the Carolinas - Kannapolis

2222 Concord Lake Rd, Kannapolis, North Carolina, 28083

Google Maps Updated: 14 May 2026
Authenticity Score: 78/100
About

Reviews for this location are quite polarized. Many patients praise the kindness and compassion of specific dentists like Dr. Rains, while others report feeling rushed or dismissed. Concerns about billing transparency and insurance handling are recurring themes. It seems to be a hit-or-miss experience depending on the provider and staff member.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 60/100
Pro Tip

Always clarify if a deep cleaning is truly necessary before agreeing to it.

Busy schedule
Mixed provider feedback
Pros & Cons

✓ What Works Well

  • Some very kind and compassionate dentists
  • Clean and organized office
  • Good communication from some staff

✗ Areas to Improve

  • Billing and insurance transparency issues
  • Reports of feeling rushed
  • Inconsistent patient care experiences
Frequently Asked Questions
  • Why do I need a deep cleaning?
  • How do I get my dental records?
  • Are they in-network with my insurance?
User Feedback

Dr. Rains is very compassionate

Some staff can be rough

Billing can be confusing

Location Details
Street: 2222 Concord Lake Rd
Neighborhood: Kannapolis
City: Kannapolis
Postcode: 28083
Country: United States
Location
2222 Concord Lake Rd, Kannapolis, NC 28083
Quick Info
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