3381 Bass Lake Rd, Ste 140, El Dorado Hills, California, 95762
Patients are deeply divided. Many praise the clinical staff for being gentle and professional, especially during procedures. However, a significant number of reviews highlight aggressive upselling of deep cleanings and questionable billing practices. The corporate nature of the practice leaves some feeling like a number rather than a patient. Overall, the clinical care is often rated well, but the administrative and financial side is a major pain point.
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Always verify your insurance coverage and treatment plan before sitting in the chair to avoid surprise upcharges.
✓ What Works Well
✗ Areas to Improve
Staff is kind but the billing is a mess
Great hygienists, but watch your insurance statements
Feels like a sales machine