281 Broadway, Somerville, Massachusetts, 02145
This practice has a polarized reputation. Many patients praise the clinical skill and efficiency, especially for implants and complex work. However, there is a significant volume of complaints regarding rude front-desk staff, aggressive billing practices, and poor communication. It seems to be a high-volume office where the clinical experience varies greatly from the administrative one.
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Ask for a written estimate of all charges, including potential credit card fees, before your appointment.
✓ What Works Well
✗ Areas to Improve
Great clinical work, terrible front desk.
They make things happen.
Watch out for the 4% credit card fee.