DePolo & Associates, Inc.: Allstate Insurance
502 Coshocton Ave, Mt Vernon, Ohio, 43050
The agency receives mixed reviews, with some clients praising the friendly and helpful staff, particularly Crystal and Sarah, for their excellent service and savings. However, there are several reports of unprofessionalism, poor communication, and issues with claim handling. Some customers feel dismissed or ignored, which is a significant concern. While many have had positive experiences, the inconsistency in service quality is a recurring theme. It is a local option, but potential clients should be aware of these mixed reports.
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✓ What Works Well
- Friendly and helpful staff
- Competitive rates
- Easy payment options
✗ Areas to Improve
- Reports of unprofessionalism
- Poor communication
- Inconsistent claim handling
- How do I file a claim?
- Can I get a quote online?
Crystal is very helpful.
Great rates, but service is inconsistent.
Professional and knowledgeable.
- Category Financial Services
- City Mt Vernon
- State Ohio
- Postcode 43050
- Country United States
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