250 NW Franklin Ave, Suite 204, Bend, Oregon, 97703
BestMind Behavioral Health receives highly polarized feedback. Many patients are deeply grateful for the compassionate and life-changing care they receive from providers like Jessica Monahan and Morgan. However, there are serious complaints regarding administrative practices, including billing transparency, communication issues, and pre-authorization processes. It is a place where clinical care is often excellent, but the administrative side can be a significant source of stress.
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Get all billing and insurance information in writing before starting any treatment plan.
✓ What Works Well
✗ Areas to Improve
The doctors are amazing, but the billing is frustrating.
I feel heard and supported here.
Be very careful with their billing policies.