Health & Medical · Family Medicine

Derby Family Medical Center

1101 N Rock Rd, Derby, Kansas, 67037

Google Maps Updated: 13 May 2026
Authenticity Score: 60/100
About

This medical center has a very polarized reputation. Some patients love their specific providers and find the care excellent, while others report significant issues with office staff, billing, and communication. There are frequent complaints about long wait times and difficulty getting appointments. It seems like a practice where your experience depends heavily on which provider you see and how you navigate their administrative processes.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 20/100
Pro Tip

If you have a billing issue, try to speak with a manager directly rather than the front desk staff.

Family medicine
On-site lab and X-ray
Pros & Cons

✓ What Works Well

  • Some excellent and caring doctors
  • Convenient on-site lab and X-ray
  • Walk-in hours available

✗ Areas to Improve

  • Rude and unhelpful office staff
  • Long wait times
  • Billing and insurance errors
Frequently Asked Questions
  • Why is the wait so long?
  • How do I resolve a billing issue?
User Feedback

Great doctor, terrible office staff

Billing is a headache

Staff is hit or miss

Location Details
Street: 1101 N Rock Rd
Neighborhood: Derby
City: Derby
State: Kansas
Postcode: 67037
Country: United States
Location
1101 N Rock Rd, Derby, KS 67037
Quick Info
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