Derek Gromko - State Farm Insurance Agent
366 S Main St, Cheshire, Connecticut, 06410
Derek Gromko's agency receives mixed reviews. Many clients appreciate the helpfulness of individual staff members like Makiah, Amanda, and Leslie, noting their professionalism and patience. However, there are significant complaints regarding communication, unreturned calls, and errors in policy management. While some find the service excellent, others feel the agency is unresponsive or difficult to work with when problems arise, leading to a polarized reputation.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Request specific agents who have a track record of responsiveness.
✓ What Works Well
- Helpful and professional staff
- Competitive rates
- Good bundle options
✗ Areas to Improve
- Communication issues
- Billing errors
- Difficulty with cancellations
- Why did my premium increase?
- How do I file a claim?
Great customer service
Inconsistent follow-up
Professional and warm
- Category Financial Services
- City Cheshire
- State Connecticut
- Postcode 06410
- Country United States
readers daily.