Dermatology + Aesthetics: Chicago - Oak/Elmwood Park
1733 Harlem Ave, Chicago, Illinois, 60707
Patients frequently commend Dr. Berne and the team for their bedside manner, thoroughness, and professionalism. The office is described as clean and efficient. While most experiences are positive, there are some complaints about difficulty reaching the office by phone and occasional issues with prescription refills or billing.
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Use the patient portal for non-urgent communication to bypass the phone system.
✓ What Works Well
- Excellent bedside manner
- Thorough and knowledgeable doctors
- Clean and modern facility
✗ Areas to Improve
- Difficult to reach by phone
- Occasional billing/refill delays
- Some patients feel rushed
- How do I get my prescription refilled?
- Do you accept my insurance?
- Why is it so hard to get a human on the phone?
Dr. Berne is the best dermatologist I've seen.
The office is run like a well-oiled machine.
Phone communication needs improvement.
- Category Health & Medical
- City Chicago
- State Illinois
- Postcode 60707
- Country United States
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