11416 Grigsby Chapel Rd, Suite 100, Knoxville, Tennessee, 37934
Dermatology Associates of Knoxville in Farragut is a mixed bag. Many patients praise the medical providers for their knowledge and effective treatments. However, there is a consistent pattern of complaints regarding rude front-desk staff, long wait times, and billing nightmares. While the clinical care is often rated highly, the administrative experience is a significant deterrent for many.
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If you have billing questions, try to resolve them in person or ask for a supervisor immediately to avoid the call center loop.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front office is a disaster.
I love my provider, but I dread the billing process.
Efficient care, but be prepared for a long wait.