Dermatology Associates of the Bay Area
165 Lynch Creek Way, Petaluma, California, 94954
Dermatology Associates of the Bay Area is generally well-regarded for its medical expertise and effective treatments. Many patients praise the doctors for their thoroughness and bedside manner. However, there are recurring complaints about rude front-desk staff and occasional billing or scheduling issues that detract from the overall experience.
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If you encounter issues with the front desk, try to focus on your interaction with the medical staff, who are generally highly rated.
✓ What Works Well
- Knowledgeable doctors
- Effective skin treatments
- Thorough examinations
✗ Areas to Improve
- Rude front-desk staff
- Scheduling difficulties
- Billing transparency
- Do you accept my insurance?
- How soon can I get an appointment?
Dr. Okman is fantastic.
The receptionists can be quite dismissive.
Great medical care, but the office staff needs improvement.
- Category Health & Medical
- City Petaluma
- State California
- Postcode 94954
- Country United States
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