Dermatology Care of Alabama
4960 Rice Mine Rd NE, Tuscaloosa, Alabama, 35406
This clinic receives high marks for medical outcomes and quick scheduling. Many patients love the friendly staff and the effective treatments for skin cancer. However, there is a recurring theme of frustration regarding the front office staff, billing issues, and difficulty reaching the office by phone.
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If you have billing questions, try to visit in person rather than calling, as phone communication is frequently cited as a pain point.
✓ What Works Well
- Fast appointment scheduling
- Effective skin cancer treatments
- Friendly medical staff
✗ Areas to Improve
- Difficult to reach by phone
- Billing and insurance disputes
- Rude front desk interactions
- Do I need a referral for an appointment?
- Why is it so hard to get someone on the phone?
Great medical care, but the front office is a nightmare.
They got me in quickly and treated my condition effectively.
Billing department needs a serious overhaul.
- Category Health & Medical
- City Tuscaloosa
- State Alabama
- Postcode 35406
- Country United States
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