4685 Eldorado Pkwy, #100, Frisco, Texas, 75034
Dr. Lucy Li and her team are generally well-regarded for their medical expertise and thoroughness, with many patients trusting them for skin cancer screenings. However, the office experience is often described as rushed, impersonal, and plagued by billing issues. Patients frequently report feeling like a number, with complaints about rude front desk staff and surprise charges. It is a clinic where the medical care is solid, but the administrative experience can be quite poor.
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✓ What Works Well
✗ Areas to Improve
Dr. Li is great, but the office is all about the money.
Great medical care, but the front office is a headache.
I trust the doctor, but I dread the billing surprises.