303 N Hershey Rd, Suite B, Bloomington, Illinois, 61704
The clinic is highly regarded for its medical expertise, particularly in surgery. Patients frequently praise the doctors for their skill and thoroughness. However, the administrative side of the practice is a major pain point, with many patients reporting long wait times, poor communication, and billing frustrations.
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If you have a billing or scheduling issue, try to speak with a manager directly rather than relying on the general phone line.
✓ What Works Well
✗ Areas to Improve
Great doctors, horrible office staff
Life-saving care
Scheduling is a nightmare