Dermatology & Skin Surgery Center | Jackson
2121 Spring Arbor Rd, Jackson, Michigan, 49203
Patients generally appreciate the medical care provided by the PAs and doctors, often noting that the clinical staff is friendly and thorough. However, there is a significant amount of frustration regarding administrative tasks, such as getting prescription refills and reaching the office by phone. Some patients feel like a number in an assembly line, while others have had great experiences. It is a solid choice for dermatology, but be prepared for some administrative hurdles.
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If you need a refill, call well in advance and follow up in person if you don't hear back within 48 hours.
✓ What Works Well
- Friendly and professional clinical staff
- Minimal wait times for appointments
- Effective treatment plans
✗ Areas to Improve
- Difficult to reach office by phone
- Issues with prescription refills
- Some patients feel rushed during visits
- How do I get a prescription refill?
- Why is it so hard to reach someone on the phone?
The doctors are great, but the office staff needs to improve communication.
Efficient and knowledgeable care.
Frustrating experience with administrative follow-up.
- Category Health & Medical
- City Jackson
- State Michigan
- Postcode 49203
- Country United States
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