616 FL-13, 8, St. Johns, Florida, 32259
Patients generally praise the medical expertise of the doctors, particularly Dr. Chavez, for their thoroughness and skill. The office is often described as clean and professional. However, there are recurring complaints about poor customer service, long wait times, and aggressive billing practices. Some patients feel rushed and dismissed, suggesting a disconnect between the clinical care and the administrative experience.
If you have a specific concern, be prepared to advocate for yourself, as some patients feel the providers can be rushed.
✓ What Works Well
✗ Areas to Improve
Dr. Chavez is the best.
The front desk staff can be very rude.
Great medical care, but the admin side is frustrating.