Dermatology Specialists of Alabama
1543 Professional Pkwy, Auburn, Alabama, 36830
Patients are generally happy with the medical care provided by Dr. Lai, describing her as knowledgeable and efficient. However, there are recurring complaints about the front office staff being rude, long wait times, and rigid policies regarding late arrivals. The clinic is seen as a good medical provider but a difficult administrative experience.
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Complete all paperwork online before your visit to minimize interaction with the front desk and speed up your check-in.
✓ What Works Well
- Knowledgeable and efficient doctor
- Clean and well-appointed office
- Effective treatments
✗ Areas to Improve
- Rude front office staff
- Long wait times
- Rigid late arrival policies
- Why is the front desk so unfriendly?
- Is the doctor too rushed?
Dr. Lai is great, but the staff needs training.
Efficient care, but felt rushed.
Great medical results, poor customer service.
- Category Health & Medical
- City Auburn
- State Alabama
- Postcode 36830
- Country United States
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