Dermatology Specialists
4527 Jessup Grove Rd, Greensboro, North Carolina, 27410
Patients generally praise the medical staff for being thorough and skilled, with many highlighting specific providers like Erin Gray. However, the front desk and administrative systems are a major pain point, with frequent complaints about rude staff and poor phone communication. While the clinical care is often described as top-notch, the operational side of the practice leaves many feeling like just a number. Overall, it is a mixed bag where the medical expertise shines but the office management struggles.
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✓ What Works Well
- Highly skilled and attentive medical providers
- Modern and clean facility
- Effective treatment plans
✗ Areas to Improve
- Rude and dismissive front desk staff
- Difficult to reach by phone
- Poor administrative follow-up
- Why is it so hard to get someone on the phone?
- Are they accepting new patients?
- Why was my appointment cancelled?
Medical staff is spot on and very thorough.
Front desk attitude is a major letdown.
Scheduling system feels disconnected and frustrating.
- Category Health & Medical
- City Greensboro
- State North Carolina
- Postcode 27410
- Country United States
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