4527 Jessup Grove Rd, Greensboro, North Carolina, 27410
Patients generally praise the medical staff for being thorough and skilled, with many highlighting specific providers like Erin Gray. However, the front desk and administrative systems are a major pain point, with frequent complaints about rude staff and poor phone communication. While the clinical care is often described as top-notch, the operational side of the practice leaves many feeling like just a number. Overall, it is a mixed bag where the medical expertise shines but the office management struggles.
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Skip the phone lines and try to schedule or register in person if you are local to avoid the off-site call center issues.
✓ What Works Well
✗ Areas to Improve
Medical staff is spot on and very thorough.
Front desk attitude is a major letdown.
Scheduling system feels disconnected and frustrating.