154 East Central Street, Rear 3rd floor, Natick, Massachusetts, 01760
Dermcare Physicians and Surgeons in Natick receives highly polarized reviews. Many patients praise the clinical care provided by specific doctors and NPs, noting their professionalism and effectiveness. However, there are frequent and severe complaints about administrative issues, including long wait times, poor communication, billing errors, and rude front-desk staff. Some patients feel the practice is disorganized and impersonal.
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If you have billing questions, try to resolve them in person or via the patient portal rather than by phone.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the admin side is a nightmare.
They really know their stuff, but the service is frustrating.
I've had enough of the poor communication.