Des Moines Dental Center
21904 Marine View Dr S, A, Des Moines, Washington, 98198
Patients generally value the clinical expertise and the personal touch provided by the dentists, particularly Dr. Dorantes. The hygienists receive high marks for being thorough and gentle. However, the front office management is a frequent source of frustration, with complaints about billing transparency and communication styles.
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The clinical team is top-notch, but keep a close eye on your billing statements and clarify all costs before procedures.
✓ What Works Well
- Excellent clinical follow-up
- Gentle and thorough hygienists
- Strong patient-dentist relationship
✗ Areas to Improve
- Billing and insurance communication issues
- Strict cancellation fee policies
- Front office staff can be perceived as rude
- Why am I being billed for this service?
- Can you call in prescriptions to my pharmacy?
The dentist is great, but the front office makes me want to leave.
They really care about your long-term dental health.
Be prepared for strict policies regarding appointments.
- Category Health & Medical
- City Des Moines
- State Washington
- Postcode 98198
- Country United States
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