Des Moines Eye Surgeons
5901 Westown Pkwy, # 200, West Des Moines, Iowa, 50266
Des Moines Eye Surgeons is a high-volume practice that delivers excellent surgical results for many, particularly in cataract care. However, the patient experience is frequently marred by administrative issues, including long wait times, poor communication, and a feeling of being 'rushed' through the system. While the surgeons are highly regarded, the front-office and billing departments are common sources of frustration for patients.
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If you have a complex issue, specifically request a surgeon who is known for taking extra time with patients.
✓ What Works Well
- Excellent surgical outcomes
- Highly skilled surgeons
- Thorough diagnostic processes
✗ Areas to Improve
- Long wait times
- Poor administrative and billing communication
- Feeling like a 'number' in a high-volume clinic
- Why is there such a long wait for a scheduled appointment?
- How can I get a clear breakdown of my surgical costs?
Great surgery, but the front desk is a disaster.
Feels like a drive-thru for eye care.
Dr. Blodi is fantastic and worth the wait.
- Category Health & Medical
- City West Des Moines
- State Iowa
- Postcode 50266
- Country United States
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