5901 Westown Pkwy, # 200, West Des Moines, Iowa, 50266
Des Moines Eye Surgeons is a high-volume practice that delivers excellent surgical results for many, particularly in cataract care. However, the patient experience is frequently marred by administrative issues, including long wait times, poor communication, and a feeling of being 'rushed' through the system. While the surgeons are highly regarded, the front-office and billing departments are common sources of frustration for patients.
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If you have a complex issue, specifically request a surgeon who is known for taking extra time with patients.
✓ What Works Well
✗ Areas to Improve
Great surgery, but the front desk is a disaster.
Feels like a drive-thru for eye care.
Dr. Blodi is fantastic and worth the wait.