1855 N Stapley Dr, Mesa, Arizona, 85203
Patients generally appreciate the medical care provided by Dr. White and Susan Gerold-Terraza, noting their thoroughness and kindness. However, the office's administrative operations, particularly the phone system and scheduling, are a frequent source of frustration. Many patients feel the front desk staff can be rude or unhelpful, which detracts from the overall experience.
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If you have trouble reaching them by phone, try using their online portal or visiting in person for urgent scheduling needs.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the front office is a headache
Efficient care once you get in
Frustrating phone system