8689 W Charleston Blvd, Suite 105, Las Vegas, Nevada, 89117
Patients generally report positive experiences with the medical care at Desert Orthopaedic Center, highlighting the expertise and professionalism of the doctors. However, there is a significant amount of frustration regarding the administrative side, specifically with phone responsiveness, referral processing, and billing. While the clinical outcomes are often excellent, the administrative hurdles can make the process stressful.
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If you need a referral, follow up with the office manager directly to ensure it is processed.
✓ What Works Well
✗ Areas to Improve
Great doctor, but the office staff is a nightmare.
Excellent surgical results.
Expect long hold times on the phone.