965 W Chandler Heights Rd, Chandler, Arizona, 85248
Parents generally love the medical care provided by the doctors here, often describing them as thorough and compassionate. However, the office management, specifically billing and front desk communication, is a major source of friction. Many families feel like they are being nickel-and-dimed or treated like a number rather than a patient. It is a classic case of great clinical care overshadowed by poor administrative practices.
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Clarify all billing policies before your visit, especially regarding 'extra' questions during wellness checks.
✓ What Works Well
✗ Areas to Improve
Great doctors, bad billing
Compassionate care
Office staff needs training