Desert Valley Dental Group and Orthodontics
16868 Main St, Hesperia, California, 92345
This dental group has a loyal patient base that appreciates the caring and thorough nature of the dentists and hygienists. However, there is a recurring theme of complaints regarding aggressive upselling, billing transparency, and long wait times. While many patients feel well-cared for, others feel like they are being pushed into unnecessary and expensive procedures.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a detailed treatment plan and check with your insurance before agreeing to expensive procedures.
✓ What Works Well
- Caring and thorough dentists
- Friendly and helpful staff
- Good results for complex work
✗ Areas to Improve
- Aggressive upselling of services
- Billing transparency issues
- Long wait times
- Are these procedures really necessary?
- Why is the billing so confusing?
Great clinical care, but watch out for the upsell.
The staff is wonderful, but the billing department is a headache.
They are very thorough, but be prepared for a long wait.
- Category Health & Medical
- City Hesperia
- State California
- Postcode 92345
- Country United States
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