Desert Valley Dental | North Valleys
1055 N Hills Blvd, Suite A, Reno, Nevada, 89506
Desert Valley Dental is frequently praised for its friendly staff and Dr. Pham's gentle approach. Many patients feel comfortable and well-cared for, especially those with dental anxiety. However, there are notable complaints regarding billing errors and occasional unprofessionalism from the front desk. While the clinical care is generally rated highly, the administrative side can be hit or miss.
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Keep your own records of all payments and insurance explanations of benefits to catch billing errors early.
✓ What Works Well
- Gentle and kind dentist
- Welcoming atmosphere
- Good for anxious patients
✗ Areas to Improve
- Billing discrepancies
- Occasional rude front desk staff
- Scheduling issues
- Why am I being billed for covered services?
- Can I get a breakdown of these charges?
Dr. Pham is great, but keep an eye on your statements.
Very comfortable environment for someone who hates the dentist.
Staff is usually sweet, but billing is a mess.
- Category Health & Medical
- City Reno
- State Nevada
- Postcode 89506
- Country United States
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