6678 W Thunderbird Rd, Glendale, Arizona, 85306
Desert West OB/GYN has a polarized reputation. Many patients praise specific doctors for their kindness and expertise, especially during pregnancy. However, a significant number of patients report feeling dismissed, rushed, or treated with a lack of empathy. Administrative issues, including billing errors and poor communication, are frequently mentioned as major drawbacks.
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If you are pregnant, ask early about the rotation policy for doctors during delivery.
✓ What Works Well
✗ Areas to Improve
Dr. Goad is amazing, but the front office is a headache.
They treat you like a number, not a patient.
Great clinical care, but the administrative side is lacking.