Automobile · Collision Repair & Sales

Desimone Auto Group

518 N 2nd St, Philadelphia, Pennsylvania, 19123

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Desimone Auto Group is a polarizing business. Many customers rave about their collision repair work and friendly sales team, often citing them as a 'one-stop-shop' that goes above and beyond. However, there is a significant number of negative reviews regarding communication, billing disputes, and quality control issues. It seems to be a hit-or-miss experience depending on the specific service.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating

We analyze 76 public reviews for Desimone Auto Group using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

Always get a written estimate and follow up in person if phone communication fails.

Collision Specialist
Used Car Sales
Pros & Cons

✓ What Works Well

  • Excellent collision repair work
  • Friendly sales staff
  • Convenient location

✗ Areas to Improve

  • Poor communication on repair status
  • Billing and pricing disputes
  • Inconsistent quality control
Frequently Asked Questions
  • Do they provide loaner cars?
  • Are they an approved insurance shop?
  • How long does body work usually take?
User Feedback

My car looked brand new after the repair.

Communication was a nightmare, had to call constantly.

Sales team was great, no pressure.