Desoto Collision Center
7601 US-64, Suite 103, Memphis, Tennessee, 38133
Customers generally praise the shop for high-quality body work and friendly, communicative staff. Many reviewers highlight the team's ability to keep them updated throughout the repair process. However, a segment of users reports significant issues with parts quality, alignment, and poor communication. Some feel the shop is more of a minor repair center than a full-service collision facility. Overall, the experience seems to vary based on the specific advisor assigned.
We analyze 75 public reviews for Desoto Collision Center using our data models and filter out spam to highlight only authentic feedback.
Request a detailed breakdown of parts used before authorizing repairs to ensure OEM quality.
✓ What Works Well
- Excellent communication and updates
- High-quality paint and body work
- Friendly and professional staff
✗ Areas to Improve
- Inconsistent repair quality
- Issues with non-OEM parts
- Poor follow-up on complaints
- Will they keep me updated on my car's status?
- Do they use OEM parts for repairs?
- How long will the repair take?
Staff is spot on with updates.
Work quality is hit or miss.
Great bang for the buck if the repair goes right.
- Category Automobile
- Neighborhood Bartlett
- City Memphis
- State Tennessee
- Postcode 38133
- Country United States
