Destiny Dental - Chicago - South Shore
2101 E 71st St, Chicago, Illinois, 60649
The feedback for this location is quite polarized. While many patients praise specific dentists like Dr. Street and Dr. Gordon for their skill and kindness, there is significant frustration regarding administrative issues. Common complaints include difficulty reaching the office by phone, long wait times, and concerns about the cleanliness of the facility. It seems like a hit-or-miss experience depending on the staff member you interact with.
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If you have a specific dentist you like, try to book your follow-ups directly before leaving the office to avoid phone issues.
✓ What Works Well
- Highly skilled and compassionate dentists
- Good results for complex procedures
- Some staff members are very helpful
✗ Areas to Improve
- Very difficult to reach by phone
- Concerns regarding office cleanliness
- Inconsistent administrative communication
- Why is it so hard to get someone on the phone?
- Do they handle insurance pre-authorizations efficiently?
Dr. Street is the best, but the front desk needs work.
The office environment feels neglected.
Great clinical care, but the admin side is a headache.
- Category Health & Medical
- City Chicago
- State Illinois
- Postcode 60649
- Country United States
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