5622 W Touhy Ave, Niles, Illinois, 60714
While many patients love Dr. Patel's clinical skills and gentle approach, the office is plagued by significant administrative issues. Numerous reviews highlight rude behavior from the office manager, Maria, and aggressive billing practices. Patients feel torn between the quality of the dentist and the poor customer service.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you visit, document all billing discussions and confirm insurance coverage in writing before any procedure.
✓ What Works Well
✗ Areas to Improve
Dr. Patel is amazing, but the front desk is a nightmare.
They threatened to deactivate my account.
Great dentist, poor management.