Public Infrastructure · Bus Terminal

Detroit

1001 Howard St, Detroit, Michigan, 48226

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

Travelers report a very negative experience, citing rude staff, poor communication, and safety concerns. While a few find it clean, the majority describe it as a nightmare with long delays and lack of basic amenities. It is generally advised to avoid this station if possible.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
20
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Ease 20/100
Staff Conduct 15/100
Pro Tip

Arrive early and have your ticket details ready, but be prepared for significant delays and lack of support.

Unreliable
Poor
Pros & Cons

✓ What Works Well

  • Central location
  • Some staff are helpful
  • Arcade room available

✗ Areas to Improve

  • Rude and unhelpful staff
  • Safety concerns
  • Frequent delays and poor communication
Frequently Asked Questions
  • Is the station safe?
  • Why are the buses always late?
User Feedback

Avoid if possible

Staff needs better training

Facility needs major improvements

Location Details
Street: 1001 Howard St
Neighborhood: Downtown
City: Detroit
State: Michigan
Postcode: 48226
Country: United States
Location
1001 Howard St, Detroit, MI 48226
Quick Info
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